- How do I sign up to be an authorized driver?
Refer to the website https://risk.gwu.edu/auto-rental-guidelines
- What happens if I get into an accident?
Call the police and file a report.
Fill out an accident form for risk management.
Email the Transportation department at [email protected]
- How far can I travel?
You can travel within the DMV area.
All out of town and overnights must be approved beforehand.
- Who to contact in an emergency?
In case of an emergency, please contact the Transportation Department or the Fleet Supervisor.
Visit our about page for the contact details.
- Who can rent a vehicle?
Faculty and staff of the university can rent vehicles.
- How do we get fuel?
All vehicles come with a gas card through which you can refuel.
- How to report damage to the vehicle?
Report the damage to the Fleet Department by emailing them at [email protected]
- What happens if I am late?
If you are unable to return the vehicle on time, you will be charged a late fee.
Late Fee: $20 for every 30 minutes.
- Can I request an extension?
Yes you can request an extension by emailing [email protected]
Please Note: Your reservation duration is extended only if it is approved. If it is not approved, you have to return the vehicle on time or you will be charged a late fee.
- How can I change my reservation?
Visit the Fleet Commander website and modify the reservation. Only after approval will your reservation be modified.
If it is a last minute request, email the Fleet Department at [email protected].
- Whom to contact in case of breakdown?
Call for maintenance.
Check the vehicle binder in the car.
- What if I have to pay a toll?
If you have to pay toll, it'll be charged to your department account.
- What if I get a ticket?
If you get a ticket, it'll be charged to your department account.
- Where do I pick the vehicle from?
You can pick the vehicle from Shenkman Hall Parking Garage located on G Street.