Our Mission

The George Washington University Transportation & Parking Services (TPS) Department, as part of the Division of Operations, is responsible for managing the day-to-day parking operations at The George Washington University’s Foggy Bottom, Mount Vernon, and Virginia Science and Technology campuses along with transportation services which provide access to our three main campuses.  TPS is dedicated to providing the highest quality facilities and services for the campus community and our visitors while keeping in line with the university’s overall mission and goals.

Our Goals

  • Strive for the highest level of customer service satisfaction
  • Provide the highest level of revenue integrity through proper fiscal and audit procedures
  • Maximize revenues while reducing controllable expenses
  • Be a model by which other parking operations and transportation systems can be benchmarked
  • Utilize technology to enhance the customer service experience
  • Hire, train, promote and recognize outstanding employees
  • Provide safe and secure parking facilities and transportation services for all customers
  • Develop, utilize and maintain a customer feedback and resolution system that provides timely, reasonable responses to questions, concerns, and suggestions